Privacy Policy
Last Updated: 09/14/2024
Your Privacy is Our Priority
At FLEURON LLC (“fleuron.store”), we prioritize your privacy and the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or make a purchase. By using our site, you agree to the practices described in this policy.
Table of Contents
- Information We Collect
- How We Use Your Information
- How We Share Your Information
- Cookies and Tracking Technologies
- Data Security
- Your Rights and Choices
- Children’s Privacy
- International Data Transfers
- Changes to This Privacy Policy
- Contact Us
1. Information We Collect
We collect various types of information to enhance our services, facilitate transactions, and improve your shopping experience:
Personal Information:
- Name and Contact Information: Your first and last name, email address, postal address, and contact number.
- Payment Information: Details of your credit card or other payment methods, securely processed by our payment gateway providers.
- Purchase History: Records of the baby chairs and portable chair canopies you’ve purchased, the amount spent, and the date of purchase.
Account Information:
- Login Credentials: When you create an account on fleuron.store, we collect your username, password, and other necessary details to manage your account.
Technical Information:
- Device and Browser Information: Data about the device and browser you use to access our website, including your IP address, operating system, browser type, and version.
- Log Information: Details about your interaction with our site, such as pages visited, time spent on the site, and other usage data.
Cookies and Tracking Technologies:
We use cookies, web beacons, and similar tracking technologies to enhance your experience and analyze site traffic. For more details, please refer to our Cookies Policy.
Communication Information:
- Customer Support: Records of communication with our customer support team, including chat, email, and phone interactions.
- Marketing Preferences: Your preferences for receiving marketing communications from us.
2. How We Use Your Information
We utilize the information we collect for various purposes, including:
- Order Fulfillment: To process and fulfill your orders including shipping, delivery, and communication regarding your purchase. For more details, please refer to our Shipping Policy.
- Payment Processing: To securely process your payment information and prevent fraud.
- Customer Support: To respond to your inquiries, provide support, and resolve any issues you may have with your order or account.
- Personalization: To customize our website content, product recommendations, and marketing communications based on your preferences and past shopping behavior.
- Marketing and Promotions: To send information about new products, special offers, and updates, provided you have opted in to receive such communications. You can learn more about opting out in our Terms & Conditions.
- Site Analytics: To analyze site traffic, usage patterns, and improve our website’s functionality and user experience.
- Legal Compliance: To comply with legal obligations including tax reporting, record-keeping, and responding to legal requests or regulatory inquiries.
3. How We Share Your Information
We strictly maintain the confidentiality of your personal information and only share it with third parties under certain circumstances:
- Service Providers: We may share your data with trusted service providers who assist us in operating our website, processing payments, fulfilling orders, and delivering products. These providers are contractually obligated to protect your information and use it solely for the purposes we specify.
- Legal Obligations: We may disclose your data if required by law, such as in response to a court order, subpoena, or other legal processes, or to protect the rights, property, or safety of FLEURON LLC, our customers, or others.
- Business Transfers: In case of a merger, acquisition, or sale of all or a portion of our business, your data may be transferred to the new owners as part of the transaction.
- Advertising Partners: With your consent, we may share anonymized data with advertising networks and analytics providers to deliver targeted advertising on our site or other platforms.
4. Cookies and Tracking Technologies
Cookies and tracking technologies are used to enhance your experience and improve our services:
- Types of Cookies We Use: Essential Cookies, Performance Cookies, and Targeting Cookies.
- Google Analytics: We use Google Analytics to track and analyze website traffic and user behavior. This helps us improve our site and marketing efforts. Google may use the collected data to personalize ads in its advertising network. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
- Managing Cookies: You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our website. For more details, see our Cookie Policy.
5. Data Security
We take the security of your personal information seriously and implement measures to protect it:
- Encryption: We use SSL (Secure Socket Layer) encryption to protect the data transmitted between your browser and our servers.
- Payment Security: Payments are processed through secure, PCI-compliant gateways. We do not store your credit card details on our servers.
- Access Control: Access to your personal information is limited to authorized personnel and service providers who need it to perform their duties.
- Regular Audits: We regularly review our security practices and update our systems to safeguard your information against unauthorized access, loss, or misuse.
6. Your Rights and Choices
We respect your rights regarding your personal information and offer you the following choices:
- Access and Correction: You have the right to request access to the personal information we hold about you and correct any inaccuracies.
- Data Portability: You can request a copy of your personal information in a structured, commonly used, and machine-readable format.
- Deletion: You have the right to request the deletion of your personal information, subject to legal obligations requiring us to retain certain records.
- Opt-Out: You can opt out of marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly. More details on this process can be found in our Terms & Conditions.
- Cookie Preferences: You can manage your cookie preferences through your browser settings. However, please note that disabling cookies may limit some features of our website. See our Cookie Policy for more details.
7. Children’s Privacy
Our website is intended for a general audience and is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.
8. International Data Transfers
FLEURON LLC operates in the United States, and your information will be processed and stored in the U.S. If you are accessing our site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the U.S. By using our services, you consent to this transfer.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or technology. We will notify you of any significant changes by posting the updated policy on this page and updating the “Last Updated” date at the top of the policy. We encourage you to review this Privacy Policy regularly to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Business Name: FLEURON LLC
Company No: 1323304
Email: support@fleuron.store
Phone:+1 502 323-2438
Hours: Monday to Friday, 9 AM to 5 PM EST
Address: 674 Eastlawn Ave Louisville, KY 40211, United States